We can’t wait for you to get your order! We are making sure your Housegood is carefully packed and shipped in a timely manner. However, due to COVID-19 our warehouse processing time is currently 5 business days. Once your order has shipped, you will receive an email with your tracking information so you know when to expect your order.

You can also shoot us an email with your order number at hello@houseplant.com and we can help.

Our warehouse moves as fast as they can to get your order on its way to you. If you need to change or cancel your order, send us a note at hello@houseplant.com and we’ll do our best to see what we can do.

Oh no! Please send your order number along with photos of the product and original packaging/packing materials in an email to hello@houseplant.com within the first three days of your delivery—we’ll help get this taken care of.